1. Overview
These Terms of Service ("Terms") govern your purchase and use of digital products sold through proficientstack.com (the "Site"), operated by Gabriel Gomes Santos Barreto / ProficientStack ("we," "us," or "our").
By purchasing or using our products, you agree to be bound by these Terms. If you do not agree, please do not use the Site or purchase our products.
2. Products and Delivery
2.1 Digital Products
We offer the following types of digital products:
- AI prompt toolkits (PDF format)
- Social media prompt packs (PDF format)
- Online video courses
- Templates and digital resources
2.2 Delivery
Downloadable products are delivered instantly via email and/or a download link after purchase. Online courses are accessible immediately upon completion of payment.
2.3 Access
Downloadable products: Lifetime access to the files you download.
Online courses: Minimum 2 years of access from the date of purchase.
3. Pricing and Payment
3.1 Currency and VAT
All prices are displayed in EUR and include applicable VAT.
3.2 Payment Processing
All payments are securely processed by Stripe. We do not store your full credit card details on our servers.
3.3 VAT Compliance
EU VAT is applied based on the customer's country of residence, in accordance with EU VAT regulations for digital services.
4. Refund Policy
We offer a 30-day money-back guarantee on all products. If you are not satisfied, simply request a refund within 30 days of purchase.
4.1 How to Request a Refund
Email gabrielbarreto1805@gmail.com with your order number. Refunds are processed within 5–10 business days.
4.2 Limitations
- Refund requests made after 30 days from purchase will not be honored.
- We reserve the right to refuse refunds in cases of clear abuse of the refund policy.
4.3 EU Consumer Rights
EU Directive 2011/83/EU: By purchasing digital content with immediate access, you consent to immediate delivery and acknowledge the loss of the 14-day withdrawal right. Our 30-day money-back guarantee provides broader protection than the statutory minimum.
5. Intellectual Property
5.1 Ownership
All content, materials, and products are owned by ProficientStack and are protected by copyright and intellectual property laws.
5.2 License Granted
Upon purchase, you receive a personal, non-exclusive, non-transferable license to use the products for your own personal or business purposes.
5.3 What You Can and Cannot Do
- Use for personal projects
- Use for your business
- Resell or redistribute
- Share with others
- Claim authorship
- Create competing products
6. User Conduct
When using our Site and products, you agree to:
- Provide accurate and complete information when making a purchase
- Use our products lawfully and in accordance with these Terms
- Act ethically and not misuse the products or services provided
7. Disclaimer of Warranties
All products are provided "as is" without warranties of any kind, either express or implied. While we strive to deliver high-quality, useful content, we make no guarantees regarding specific results or income from using our products.
The effectiveness of any product depends on individual effort, experience, and other factors beyond our control.
8. Limitation of Liability
To the maximum extent permitted by law, our total liability to you for any claim arising from or related to these Terms or our products is limited to the amount you paid for the specific product giving rise to the claim.
We are not liable for any indirect, incidental, special, consequential, or punitive damages.
9. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of Portugal.
EU Online Dispute Resolution: If you are an EU consumer and have a dispute, you may use the European Commission's Online Dispute Resolution platform:
10. Modifications
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated via email to registered customers.
Your continued use of the Site or products after changes are posted constitutes acceptance of the revised Terms.
11. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
12. Contact Information
If you have any questions about these Terms, please contact us: